Each product goes through a testing period to ensure that each product is safe and perfect.
But, that means we cannot process returns or refunds for certain products. We only allow exchanges. So, when you receive it be sure to make sure it meets your expectations because once it is completely out of the packaging we can no longer accept a return.
Due to this testing period, it can take up to 5 business days to be shipped, but we ship out as quickly as we can.
After the processing days shipping takes 12-24 days depending on your location.
For orders to Canada, Brazil, & Australia, please note shipping will take 15-40 days due to customs.
Please note that we are not responsible for any packages lost by the USPS unless you order Priority Shipping with your product.
If you have any questions about the status of your order, please email Support@motionformula.com
Thank you for shopping small!